Cloud Maintenance, Operations and Managed Services

We take full responsibility for the performance of IT systems

Instead of investing time and resources in infrastructure maintenance, we take over its end-to-end management. Our Managed Services ensure high availability, security, and optimal IT system performance – 24/7, backed by guaranteed SLAs.

Why trust us with IT system management?

High availability

Guaranteed SLA tailored to business requirements.

24/7 monitoring

Continuous system oversight and rapid incident response.

Proactive maintenance

Regular updates, patching, and security management.

Data protection

Responsibility for system security, configuration, and compliance.

Predictable costs

Transparent billing with no hidden expenses.

DevOps expertise

Access to specialists on demand.

Backups & DR

Automated backups and fast disaster recovery.

Reporting & analytics

Clear visibility into system status and operations.

Service scope

Cloud infrastructure

AWS, Azure, GCP, OVH, Scaleway

Container environments

Kubernetes, Docker

Applications

deployment, optimization, and scaling

Databases

backups, performance tuning, and security

Monitoring & security

incident response and compliance management

Managed service onboarding process

⏳ Typical onboarding timeline: 4–12 weeks depending on project scale.

1. Assessment

audit of current infrastructure and processes

2. Planning

transition project with minimal business disruption

3. Responsibility transfer

gradual takeover of operations

4. Optimization

immediate improvements and adjustments

5. Operations

full management under agreed SLA

6. Continuous improvement

regular optimization and automation

Supported environments

We provide managed services across the following environments and technologies, ensuring stability, scalability, and security.

Public Cloud: AWS, Azure, Google Cloud Platform, and others.
Hybrid Cloud: Integration of on-premise and public cloud solutions.
Container Orchestration: Kubernetes, OpenShift, Docker Swarm.
Monitoring & Automation: Prometheus, Grafana, ELK, Ansible, Terraform.

Engagement models

We offer flexible engagement models tailored to operational and business needs.

Retainer (Managed Services): Monthly fee, guaranteed SLA, full management.
DevOps on Demand: Flexible hourly support of specialists.
Project delivery: One-off engagements such as optimization, migration, automation.
Hybrid model: Ongoing management plus additional project-based support.

Service Level Agreements (SLA) and Return on Investment (ROI)

We define clear service levels and measure business impact to ensure transparency and value.

SLA: Individually defined response times, availability, and quality parameters.

ROI: Typically 30–50% reduction in operational costs and up to 90% fewer downtimes.

Reporting: Regular reports on SLA, performance, security, and costs.

Next Step

Ready to relieve your team and gain operational peace of mind? Get in touch with us – we will prepare a tailored engagement model and SLA that fit your business needs.

Book a meeting

Piotr Gala

Head of DevOps